Effectively manage patients is a significant problem for diagnostic centers, hospitals and clinics within today’s rapidly-changing healthcare system. From answering questions to coordinating appointments and monitoring outcomesevery step counts. This is precisely what mediSuggest Partner App comes in. mediSuggest Partner Application comes in.
The powerful platform is designed to provide healthcare professionals with access to real-time information and tools, as well as the ability to manage appointments, leads consultants, subscriptions, and much more on one dashboard.
Let’s look at how mediSuggest Partner App can transform manage patients into an easy experience.
Smart Dashboard for Instant Visibility
The dashboard is smart and provides an in-depth overview of the operations of partners. Partners are able to view live data including inquiry count and scheduled appointments, as well as coins in balance as well as monthly metrics for performance. This aids in making informed decisions and tracking performance, providing administrators full control over pending and ongoing tasks.
Centralized Inquiry Management – No Lead Left Behind
Its mediSuggest Partner App makes sure that each inquiry related to treatment, surgery or diagnostic tests is automatically recorded in your dashboard. Questions are identified as unanswered, fresh or assigned. This lets the hospital or the diagnostic team to assign inquiries to the appropriate personnel, monitor their progress and take prompt follow-up actions. The inquiry will never be delayed or misplaced, which means regular patient engagement and greater conversion rates.
Real-Time Appointment Control
Scheduling appointments is easy through real-time technology. Participants can easily schedule and change appointments with a single click. If required appointments are cancelled, they can be rescheduled or cancelled after their completion. This system of scheduling dynamically saves time and increases satisfaction for manage patients by reducing waiting times and enhancing collaboration with specialist.
Consultant Management – Structured and Filtered
Diagnostic and hospital centers are able to include and manage doctors as well as technicians to their labs in a seamless manner. Each consultant’s specialization, condition, as well as availability are clearly visible. Filters that are based on department help you find the correct specialist quickly. It also permits users the ability to create roles as well as rights and control who has access to what information, thereby making internal processes more secure and efficient.
Subscription and Coin Management
The app is compatible with Silver, Gold, and customized subscription plans. Users can keep track of their coin purchases as well as their usage and balance with a clear view. If a request turns out to be false or invalid the user can request an immediate refund in just only a couple of clicks. Upgrades or renewals to subscriptions can be done effortlessly using an identical interface. This process provides clarity and efficiency to your the investments of partners.
Controlled Team Access
Members of the team can be added as unlimited members and give them permissions based on roles. If it’s managing surgeries, treatments or tests access is limited to the specific requirements of each user to do their job. This ensures security for operations and keeps the workflow running smoothly and efficient for teams operating across departments.
Chat and Ticket Support
Chat and support tools integrated help speed up the resolution of problems. Partners can make support tickets to address problems related to services or technical issues and monitor the status of their resolution. In addition, they can communicate direct with MediSuggest agents super admins, MediSuggest agents, or other partners to facilitate faster collaboration. In-app messaging reduces the time it takes and allows for faster resolution of issues.
Refund Summary – Built for Partner Trust
If the request is discovered to be false or inauthentic The user can ask for a refund for the coins directly via the application. The status of the refund request can be monitored in real time and provides full transparency to the approval process. This helps build confidence on the platform and assures that partners only pay for leads who are qualified.
Full Activity Log – Track Everything
Each activity within the app is documented in a audit-friendly logfrom the amount of coins used to consultants’ additions to the closing of inquiries. This activity trail provides full accountability, and assists with internal tracking, performance reviews and resolution of conflict. The transparency of this trail helps improve operational governance.
Group Chat for Smooth Collaboration
To improve internal coordination To improve internal coordination, the MediSuggest Partner App has now added chat groups. Partners can now create chat groups that include team members, agents as well as super admins, to chat about issues or cases, as well as updates. The access is restricted to only authorized users which ensures security and privacy. Conversations are stored to be used in the future to make the coordination and tracking of cases more efficient.
